TERMS AND CONDITIONS The e-kosiavelos.gr undertakes and guarantees for secure on-line transactions and the integrity of data collected about users of its website. It guarantees the protection of personal data of its customers. Under no circumstance will be given to other companies without the permission of the user. The storage of personal data by e-kosiavelos.gr done with the sole purpose of customer service in our shop.
TERMS OF e-kosiavelos.gr The e-kosiavelos.gr reserves the right to amend or revise the terms and conditions of the transactions from the online store since certainly inform their consumers. Is not responsible and is not bound to errors caused by recording data in the web pages. Order cancellation The user / customer of the site has the right to cancel the order at any time prior to shipping. Once payment has been made by the user / customer deposit at the Bank, our company undertakes to repay in full the entire amount within 7 working days. Bank charges that may arise will be borne solely by the website user. Return products The customer (consumer in the words of the law) under the provisions of Article 4 paragraph 10 of N.2251 / 1994, as it stands today, without justification may rescind the contract of sale of the product / service within fourteen (14) calendar days, return to the supplier of our company in good original condition, without incurring any charge, except for return costs. Next, the operation after confirming the condition of the product will return to the client the money corresponding to the value of the product. If the consumer exercises his right of withdrawal, shall notify this fact in writing or another durable medium that is available to the recipient and where the recipient has access.
Privacy The management and protection of customer privacy / user www.e-kosiavelos.gr subject to the terms of this notice, as well as in accordance with national, Community and international law on the protection of individuals with regard to processing of personal data , as applicable. The site reserves the right to modify the conditions in accordance with the existing legal framework.
The company KOSIAVELOU DESPOINA collects personal data of customers / users of the site, only when these provide them voluntarily themselves. The purpose of this collection is to provide the services that are available online and which are the following: • Sending Newsletter customer / user, • The participation of the customer / user in contests organized by the site, • The personalization of the services provided by the customer / user.
The personal information collected on the site are: • Client / User Name * • E-mail address (email) * • Sex * • Date of birth * • Address * • Phone number* • Cell phone number* • Purchase History through the site. With (*) mandatory items are marked.
The user / subscriber client / user accepts and consents as KOSIAVELOU DESPOINA firm and affiliates - sometimes affiliated with this natural or legal persons - under the terms of the 2472/1997 devices, as amended by N.3471 / 2006 and currently in force, will keep on file and will process any personal data of which will be brought to this knowledge or its affiliated companies or persons affiliated with it, depending on the particular case of the customer's visit / user to the site in order to: • the fulfillment of the conditions and obligations of the individual services provided by the site to customers / users, • the general information of the customer / user, • satisfy individual customer requirements / user regarding services available to and through the site, • informing the customer / user about new offers, services, products, etc. (Indicatively send marketing newsletters, new bids, ads, etc.) • the proper operation of the site, • any relevant to the above action.
The company KOSIAVELOU DESPOINA will not be available for sale or otherwise transmit or disclose personal data of customers / users of the site to third parties that are not associated with the same, without the consent of the customer / user, with the exception of the application of relevant legal dictation, orders or judgments and from the relevant authorities.
The company KOSIAVELOU DESPOINA can process part or all of the elements that have provided customers / users for statistical purposes and to improve the existing services - information.
The customer / user may contact the respective site administrator to check for the existence of a personal record and correct, change or deletion.
The company may obtain an identification of the customers / users of the site using similar technologies, such as cookies and / or tracking Internet Protocol address (IP).
The cookies are small text files stored on the hard disk of the client / user and are not aware of any document or file from his computer. Used to facilitate customer access / user in relation to specific services and / or pages of the site, for statistical purposes and to determine the areas which are useful or popular. These data may also include the type of browser (browser) used by the customer / user, the type of computer, operating system, Internet service providers and other such information.
In addition, the information system of the site automatically collects information about the places visited by the customer / user, and about links to third party websites that may be selected through the use of the site. The customer / user of the site may set the schedule for surfing the Internet (web browser) so that, to warn him of the use of cookies in specific services, or to refuse to accept the use of cookies. If the customer / user of particular services and pages does not wish to use cookies to recognize may not have further access to these services. their personal data which these websites apply.
If you do not agree with the terms of protection of personal data provided herein are required not to use the services of www.e-kosiavelos.gr.
COMMUNICATION
Every day from Monday to Friday 9:00 to 13:00. You can contact the store phone 2265028766 Warranty products / services
All products or services that are guaranteed by the manufacturer. The manufacturer is responsible for the conditions and the warranty period as well as for its observance. How to order Orders can be made online via www.e-kosiavelos.gr or by telephone through 2265028766. Customer service operates Monday to Friday from 9:00 to 13:00.
Delivery times
We try to ensure that all orders entered in our system until 24:00 delivered same day in cooperating with us company (carrier or courier), so as to achieve delivery within 72 hours. For orders entered after 24:00 delivered by us will be made on the next working day, to be delivered within 72 hours (excluding remote and inaccessible areas, where there is an additional delay of 1-3 days). If for some reason your order is delayed, we will contact you to inform you of the time delay and to recommend if you want an alternative product. |